Frequently Asked Questions

To schedule an appointment, please visit our online booking system or give us a call at (631) 429-2119. We’ll be happy to help you find a convenient time for your detailing service.

The duration of a detailing service depends on the specific service and the condition of your vehicle. Generally, a hand wash and exterior detailing can take between 1-2 hours, while more extensive services like ceramic coatings or paint correction can take several hours or more. We’ll provide an estimated completion time when you schedule your appointment.

Before bringing your car in for a detailing appointment, please remove any personal items and trash from the interior. This will help our team work more efficiently and ensure the best possible results.

We offer a variety of packages to meet your auto detailing needs. Some of our popular packages include exterior and interior detailing, paint correction, and ceramic coatings. Visit our “Services” page for more information on our packages and pricing.

Absolutely! We understand that every vehicle and customer is unique. If you have specific requirements or preferences, please contact us to discuss a customized package tailored to your needs.

We occasionally offer special promotions or discounts. Please check our website, social media channels, or sign up for our newsletter to stay informed about current offers.

The longevity of a ceramic coating depends on the specific product used and how well the coating is maintained. Our SB3 Alpha 5-year ceramic coating and the SB3 Trinity 7-year ceramic coating offer long-lasting protection. Regular maintenance, including proper washing and occasional touch-ups, will help ensure the coating’s longevity.

The primary differences between our ceramic coating options are the level of protection, durability, and warranty period. Our SB3 Alpha 5-year ceramic coating provides a high level of protection and durability for up to 5 years, while the SB3 Trinity 7-year ceramic coating offers even more extended protection and a longer warranty period. We also offer glass and wheel coatings for additional protection.

To maintain your ceramic coating, follow these guidelines: wash your vehicle regularly using a pH-neutral car shampoo, avoid using abrasive materials or chemicals on the coated surfaces, and consider applying a maintenance spray every few months to enhance the hydrophobic properties

If you need to reschedule your appointment within the 24-hour window, we will do our best to accommodate your request. However, please note that your deposit may be forfeited if we are unable to fill your original time slot with another customer. We appreciate your understanding and cooperation.

To secure your appointment, we require a deposit at the time of booking. The deposit amount will be applied towards the total cost of your service when you arrive for your appointment. In the event of a cancellation or rescheduling outside the 24-hour window, your deposit will be refunded or applied to your rescheduled appointment.

If you are running late for your appointment, please call us as soon as possible to let us know. We will do our best to accommodate your tardiness, but please understand that we may need to reschedule your appointment if it significantly impacts our schedule or the quality of service we can provide. Your deposit may be forfeited if we are unable to reschedule you within our booking system.