OUR TEAM

JON FAVALE
Founder of Detail Sector
ERIC SCHMIDT
Detailing Specialist
“My car was covered in speckled black debris while parked behind a town dump where they were moving mulch and other various compounds. I had an extremely hard time removing each speck without leaving any residue behind. I brought my car in without any expectations but was blown away by the work that was done. It looked better than the day I got it (brand new).”
– Warner Cooley.
FAQs
What experience and expertise do your team members possess?
Our team undergoes multiple training sessions every year from reputable sources within the industry. We are certified surface specialists accredited by SB3 Coatings. With a commitment to continuous learning, we consistently refine and enhance our skills.
How do you ensure quality and reliability in your team’s work?
Each service at Detail Sector follows standardized procedures, meticulously guided by checklists to guarantee thoroughness. Before final approval, all work undergoes a comprehensive review to ensure utmost quality.
What sets your team apart from other detailing services in the area?
We prioritize hiring individuals who share a deep passion for automobiles. This not only ensures a higher level of care and attention to detail but also fosters a genuine dedication to delivering exceptional service to every vehicle we work on.
How does your team stay updated with the latest industry trends and techniques?
We actively engage in private forums and groups dedicated to the automotive detailing industry. This allows us to stay updated on the latest products, tools, and techniques, ensuring that we always deliver the highest quality service to our customers.
Can you tell us more about the training and onboarding process for your team members?
At Detail Sector, we have a systematic approach to training new team members. During their initial months, they undergo comprehensive training led by multiple detailing specialists. Starting in the wash bay, they build a strong foundation of skills before progressing to interior detailing and paint correction techniques.
Can customers expect personalized recommendations or advice from your team based on their vehicle’s needs?
At Detail Sector, all team members are equipped to provide personalized recommendations and advice tailored to your vehicle and individual needs. We prioritize understanding your unique situation before offering any suggestions.
How do you handle any potential issues or concerns that may arise during the detailing process?
In the event of any issues or concerns, we diligently document them and promptly reach out to the vehicle owner for resolution. Should we identify additional service needs, we seek approval from the client before proceeding.
What opportunities for career growth and advancement do you offer to your team members?
Our positions include Wash Bay Technician, Detailing Specialist, and Detail Studio Manager. Team members have the opportunity to advance to a Detailing Specialist role based on their skills and commitment. As we expand, additional opportunities such as Detail Studio Manager and training for new services may become available.